Customer Care Form

In order to process your request, please read and complete this form. Submit this form and attach a freight delivery of receipt with photos in the appropriate fields. Photos are required, to evaluate the damaged or defective item. If freight damage is the case, a copy of the signed delivery of receipt is required.

Please reference Nevins Terms & Conditions in the pricebooks or online at Terms & Conditions for information on freight claims and our limited warranty.

Any reimbursements agreed to will be made by credit to account that can be applied to future or current invoices.

We appreciate your cooperation with our on-going efforts to provide you with the best quality and customer service possible.

Thank you,
Customer Care Department



Details / Reasons for Replacement*:    
Photo(s) and delivery receipt required
Photo(s) required



Photo Uploads (You can upload up to 4 images)

Delivery Receipt Upload
Repair Quote Upload


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